Frequently Asked Questions

Find the answers to common questions below.

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What if I have a bike?

All of our vehicles come equipped with accessible bike racks, so you can ride, rack, and roll while supporting eco-friendly transportation.

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How will I know when my driver has arrived for my on demand ride?

When you book an on-demand ride, you’ll get a handy in-app notification letting you know when your driver is on the way, and another one when they’ve arrived. No guessing, just smooth pickups!

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How can I track the Fixed route shuttles?

Just tap the “Fixed Route Shuttle Tracker” on the homepage to track vehicles in real-time, check estimated arrival times, and plan your trip with ease!

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